Pandemic Scams
And Financial Protection
For Older Adults

Community Cafecito

Pandemic Scams And Financial Protection For Older Adults: Tools Of Prevention
Thanks for joining us and making this first cafecito a success.
Watch the Livestream video


On April 29, 2021, the Juanita C. Grant Foundation, via a partnership coalesced by NCOA and Latinos for a Secure Retirement, hosted a community cafecito (coffee chat) centered on the increased incidents and types of elder abuse and financial fraud. With special guest speakers from law enforcement, senior community centers, and non-profits, we seeked to educate and raise awareness for older adults to recognize scams and abuse to protect themselves, friends, and family from becoming victims.


The conversation included a live training on how to access resources to help families apply for money-saving benefits through the NCOA BenefitsCheckupTool© to live with dignity, purpose, and security.


This effort was supported in part by grant 90MINC0001-01-00 from the U.S. Administration for Community Living, Department of Health and Human Services. Points of view or opinions do not necessarily represent official ACL policy.



– Welcome Remarks & Setting the Stage
– Community Conversation with Special Guest Speakers
– Benefits Check-up Tool Training
– Call to Action and NCOA Closing Remarks 


For any questions please email Johana at

#EconomicPartners        #LatinosRetire

Meet The Speakers

S. Orlene Grant, RN, MSN, President and CEO Juanita C. Grant Foundation

S. Orlene Grant, RN, BSN, MSN, is the President, Founder and CEO of the Juanita C. Grant Foundation (JCGF). Ms. Grant is a dynamic leader in the aging field engaging with the community to convert ideas into community-based solutions. Ms. Grant received her Nursing undergraduate degree and Master’s in Community Mental Health and Psychiatric Nursing from Indiana University-Purdue University in Indianapolis, Indiana. Previous career paths include practicing as a Psychotherapist specializing in family therapy, Mental Health Consultant for The Joint Commission, Executive Director of the District of Columbia Delmarva Foundation, Mayoral Appointee to the Washington DC Commission on Mental Health and Director of Medical Homes for District of Columbia Primary Care Association.

Kofi Impraim, Facility Director, Laurel-Beltsville Senior Activity Center

Kofi Impraim holds a Bachelor’s Degree in Business Administration from Bowie State University and a Master’s Degree in Business Administration from the Keller Graduate School of Management. He currently works at The Maryland-National Capital Park and Planning Commission, Prince George’s County Department of Parks and Recreation where he is the Facility Manager for Laurel-Beltsville Senior Activity Center. He has been a part of the Senior Services team since March 2011. Overall, Kofi enjoys working with and helping older adults as he finds it to be very rewarding. He believes they are the pillars of the communities they reside in and deserve the care and services offered to them. His mother is also an older adult so he has a vested interest in contributing to this special population.

Vivian Nava Schellinger, Director, Strategic Partnerships & External Affairs, National Council on Aging

Vivian leads the National Council on Aging’s ecosystem of national and community partnerships, external engagement of NCOA’s policy priorities, and programs focused on vulnerable populations of older adults. For over a decade, Nava-Schellinger has used equity as a baseline principle of her work - whether working on large scale reimbursement programs in the private sector, securing funding for health literacy programs and driving Affordable Care Act (ACA) outreach in vulnerable communities, or advocating for greater health and economic security across the lifespan for underrepresented populations. Vivian enjoys spending time with her husband and three pups Fernando, Phil-Chepito and Nacho.

Veronica Kyriakides, Special Agent, Internal Revenue Service Criminal Investigation

Veronica Kyriakides, Special Agent, Internal Revenue Service Criminal Investigation

Special Agent Veronica Kyriakides has been an agent with the Internal Revenue Service Criminal Investigation for the past 19 years. She started her career in 2001, working in the Detroit Field Office and transferred to the DC Field Office in 2015. Special Agent Kyriakides is also the Public Information Officer for the field office, covering West Virginia, Virginia, Maryland, and the District of Columbia. Special Agents with the IRS Criminal Investigation conduct investigations regarding tax violations, money laundering, and any crime with a financial nexus.

Lisa Schifferle, Senior Policy Analyst, Office for Older Americans at Consumer Financial Protection Bureau

Lisa Schifferle, Senior Policy Analyst, Office for Older Americans at Consumer Financial Protection Bureau

Lisa Weintraub Schifferle is a Senior Policy Analyst in the CFPB’s Office for Older Americans, Consumer Financial Protection Bureau. Ms. Schifferle’s career in consumer protection spans more than 20 years. Before the CFPB, she spent 12 years at the Federal Trade Commission (FTC), where she trained consumers, business and advocates on scams, identity theft, and cybersecurity. She also served as the FTC’s Identity Theft Coordinator and litigated fraud and data security cases. Before that, Ms. Schifferle spent eight years at the Maryland Legal Aid Bureau, representing low-income clients in consumer, bankruptcy, housing, public benefits and employment cases.

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Questions, Comments or Concerns?
Please Email Johana at